One of our customers Co-Motion Speedster arrived yesterday and will be picked either tomorrow or Monday. Just hours after it arrived I unpacked the boxes to check to see that the parts matched the order spec. Every thing seemed to match properly. I removed the headset and bottom brackets in preparation for the application of a rust inhibitor. The bike was a floor model at Co-Motion and had to be broke down and shipped, where normally the frame arrives in one box with all the parts in another.


But first I'll let you know that I am just the messenger and was not responsible for the decisions that were made. I did not want to swap handle bars or cranks due to the amount of time involved and foreseeing the compatibility problems with interchanging front cranks of different years (chain line issues).
-The customer wanted a 42cm captain bar 44cm stoker bar and a 175/172.5mm crank set.
-The bike was sent with a 44cm bar front and rear
-The bike was sent with a 175/172.5mm crank set......
-Though we were told that a 172.5/172.5mm crank set was on the bike.
We have a Speedster on the floor with every thing different except the cranks. With that in mind, the boss wanted the front crank set from the Co-Motion speedster on the floor, which was a 175/170mm crank set (older model) and the bar which is a 42cm swapped over to the new bike.
By swapping the front cranks and bars we would have a setup that would satisfy the customers wants, but this would take allot of time and new bar wrap for both bikes.
To further complicate the situation we have a customer who wants the Speedster on the floor but with 172.5/170mm cranks and 42cm bars. If we perform the crank swap then both customers will get what they want. But if we perform the bar swap the second customer will have a 44cm bar... so we will need to order a new bar anyways. So why not keep the 42cm bar on the floor speedster and just order a bar for the bike that is being assembled.. because someone is a little resistant to think.. yeah at this point I'm loosing my cool. I like to do things efficiently and properly with no thought to price.

Half the day was waisted removing cranks and bars that really did not need removed and after cleaning up the mess that I had made in the process I rode home.
The model is a CH Ellis 8803. This is the portable case of my dreams. It features full piano hinges, thick molded plastic, locking latches, has a life time warranty, molded feet and yeah..its black. It has a inside measurement of 17.75" L x 14" W x 10" D.

But its the stuff on the inside which counts. The CH Ellis 3710 pallets hold the tools in place with folding/locking side panels, holds 86 tools and also has a life time warranty.



No comments:
Post a Comment